Reporting Safety Defects to the Canadian Government

Cadillac CTS / Cadillac CTS Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the Canadian Government

If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited.

Call Transport Canada at 1-800-333-0510 or write to:

Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1

    See also:

    TTY Users
    OnStar has the ability to communicate to the deaf, hard–of–hearing, or speech–impaired customers while in the vehicle. The available dealer–installed TTY system can provide in-vehicle acces ...

    Installing the Third Row Seat
    To install the seat: 1. Open the liftgate to access the rear of the vehicle. 2. Slide the front outboard seat wheels into the track on the floor and roll the seat forward. The front latches should ...

    Accepting or Declining a Call
    When an incoming call is received, the infotainment system mutes and a ring tone is heard in the vehicle. Accepting a Call Turn the MENU/SELECT knob to “Answer” and press the MENU/ SELECT knob ...