Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Entry Lighting
    The headlamps, taillamps, license plate lamps, back—up lamps, dome lamps, and most of the interior lights turn on briefly, when is pressed on the Remote Keyless Entry (RKE) transmitter, or when the ...

    Instrument Panel Illumination Control
    (Instrument Panel Brightness): This feature controls the brightness of the instrument panel lights and is located next to the exterior lamps control. Push the knob to extend out and then it ca ...

    Maintenance When Trailer Towing
    The vehicle needs service more often when pulling a trailer. See the Maintenance Schedule for more information. Things that are especially important in trailer operation are automatic transmission ...