Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed
to correct a condition. Multiple
messages may appear one after
another.
The messages that ...
Refreshed design, inside and out
With overall dimensions slightly increased, the new STS conveys more of the
design flair that has become a Cadillac signature. Up front, the dual-textured,
multi-faceted grille first seen on the S ...
Ride Control System Messages
SERVICE REAR AXLE
This message displays when there is a problem with the All-Wheel Drive (AWD)
System. See your dealer for service.
SERVICE STABILITRAK
This message displays if there is a pr ...