Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Courtesy Transportation Program (U.S. and Canada)
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base War ...

    Using the Base RSE On-Screen Display (OSD) Menus
    Use the OSD setup display menus for: Initial setup Display setup Parental control setup Adjusting the picture quality Setting the various outputs On-screen display language To use the ...

    SERVICE SUSPENSION SYSTEM
    This message displays when there is a problem with the Magnetic Ride Control system. See Magnetic Ride Control for more information. Have the vehicle serviced by your dealer. ...