Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Lower Anchor and Top Tether Anchor Locations
    Second Row — 60/40 (Lower Anchor): Seating positions with two lower anchors. (Top Tether Anchor): Seating positions with top tether anchors. For models with 60/40 second row seating, the rea ...

    Fluids
    Proper fluid levels and approved fluids protect the vehicle’s systems and components. See Recommended Fluids and Lubricants for GM approved fluids. - Engine oil and windshield washer fluid ...

    Safety
    Side-impact airbags for the front seats, antilock brakes and programmable daytime running lights are standard. Dual-stage front airbags operate with a passenger-sensing system. Ultrasonic Rear Par ...