Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    New Vehicle Break-In
    Follow these recommended guidelines during the first 2 414 km(1,500 miles) of driving this vehicle. Parts have a break-in period and performance will be better in the long run. For the firs ...

    Steering Wheel Controls
    Some audio steering wheel controls could differ depending on the vehicle's options. Controls that can be adjusted at the steering wheel may include: SRCE: Press to switch between AM, FM, o ...

    Heated Mirrors
    (Rear Window Defogger): Press to heat the mirrors. See “Rear Window Defogger” under Dual Automatic Climate Control System for more information. ...