Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    SUSPENSION MODE SPORT (CTS-V ONLY)
    This message will be displayed when sport mode is selected using the Magnetic Ride Control button in the center of the instrument panel. See Magnetic Ride Control for more information. ...

    Automatic EPB Release
    The EPB will automatically release if the vehicle is running, placed into gear, and an attempt is made to drive away. Avoid rapid acceleration when the EPB is applied, to preserve parking brake lini ...

    Volume Control
    VOL/ (Volume/Power): Turn clockwise or counterclockwise to increase or decrease the volume. ...