Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Service Publications Ordering Information
    Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bullet ...

    AVG (Average) Economy
    Displays the approximate average liters per 100 kilometers (L/100 km) or miles per gallon (mpg). The calculation is based on the number of L/100 km (mpg) recorded since the last time this di ...

    Mass Storage Media (MEM)
    Infotainment systems with MEM storage are able to record up to 1.1 GB (gigabyte) of music from Audio CDs, MP3/WMA/AAC discs, and USB storage devices. The MEM player can also time shift audio from AM ...