Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Starting the Engine
    If the vehicle is a hybrid, see the hybrid supplement for more information. Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. To restart the engine w ...

    Roof
    Sunroof A. Open or Close B. Vent On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active. S ...

    Parking Brake
    Set the parking brake by holding the regular brake pedal down, then pushing down the parking brake pedal. If the ignition is on, the brake system warning light will come on. See Brake System Wa ...