Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Vision Camera (RVC)
    If available, the RVC displays a view of the area behind the vehicle when the vehicle is shifted into R (Reverse). The display will appear on either the inside rearview mirror or navigation screen, ...

    Rear Vision Camera Location
    The camera is located above the license plate. The area displayed by the camera is limited and does not display objects that are close to either corner or under the bumper. The area displ ...

    Vehicle Security
    This vehicle has theft-deterrent features; however, they do not make it impossible to steal. ...