Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Dual Tone Multi-Frequency (DTMF) Tones
    The Bluetooth system can send numbers and the numbers stored as name tags during a call. You can use this feature when calling a menu—driven phone system. Account numbers can also be stored for u ...

    Reading Lamps
    For vehicles with front reading lamps in the overhead console, press the button located next to the lamp to turn it on or off. The vehicle may also have reading lamps in other locations. The lamps ...

    Rear Seat Entertainment (RSE) System (Overhead)
    The vehicle may have an Overhead DVD Rear Seat Entertainment (RSE) system. The RSE system works with the vehicle's audio system. The DVD player is part of the front radio. The RSE system inclu ...