Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Lock Sensor
    When all doors are closed and the ignition is off, the vehicle can be locked by pressing this area on the door handle. This feature will be available for several minutes after the vehicle has be ...

    Rear Passenger Cupholders
    Pull down on the lid to access the cupholders in the rear floor console. Vehicles with the rear seat armrest may also contain cupholders. Pull down the armrest to use the cupholders. ...

    Engine Air Cleaner/Filter
    See Engine Compartment Overview   for the location of the engine air cleaner/filter. Inspect the air cleaner/filter at the scheduled maintenance intervals and replace it at the first oi ...