Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
OnStar®
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect
to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic
Services. See OnStar Overview&nb ...
Exterior
The 2011 Escalade ESV was so big it made all the other cars around it feel
like an entourage of hangers-on. It has plenty of chrome and shined like an
opera singer dressed for the stage and ready ...
Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request
an appointment. By scheduling a service appointment and advising the service
consultant of your transportation needs, your ...