Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Navigation
    OnStar navigation requires the Directions and Connections service plan. Push to receive directions or have them sent to the vehicle navigation screen. Destinations can also be forwarded to the v ...

    Inst (Instantaneous) Economy
    Displays the current fuel economy in either liters per 100 kilometers (L/100 km) or miles per gallon (mpg). This number changes frequently as driving conditions change. It cannot be reset. ...

    Navigation System
    If the vehicle has a navigation system, there is a separate navigation system manual that includes information on the radio, audio players, and navigation system. The navigation system prov ...