Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
CD Player
The infotainment system's CD
player can play audio CDs and
MP3 CDs.
CDs that are 8 cm (3 in) in diameter
will not work in the CD player. ...
Exterior
Built on the same platform as the Chevrolet Suburban and GMC Yukon XL, the
Escalade ESV stretches 20.4 inches longer than the regular Escalade. Fourteen of
those inches go to extending the wheelba ...
Hill Start Assist (HSA)
This vehicle has a Hill Start Assist (HSA) feature, which may be useful when
the vehicle is stopped on a grade. This feature is designed to prevent the
vehicle from rolling, either forward or rearwa ...