Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Express Window Anti-Pinch Override
    WARNING If express override is activated, the window will not reverse automatically. You or others could be injured and the window could be damaged. Before you use express override, make sur ...

    Door Ajar Messages
    DRIVER DOOR OPEN This message displays when the driver door is not closed completely. Close the door completely. HOOD OPEN This message displays when the hood is not closed completely. Make s ...

    Universal Remote System Operation
    Using the Universal Remote System Press and hold the appropriate Universal Remote system button for at least half of a second. The indicator light will come on while the signal is being transmi ...