Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Objects Detected by Both the Front and Rear Sensors
In general, if objects are detected at the same time near both the front and
rear bumpers while backing up, the beeps only sound to indicate that objects
are close to the rear bumper.
However, if ...
Following Distance
Stay at least twice as far behind the vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations that require heavy braking and sudden
turns. ...