Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    SERVICE SIDE BLIND ZONE ALERT SYSTEM
    If this message appears, both SBZA displays will remain on indicating there is a problem with the SBZA system. If these displays remain on after continued driving, the system needs service. ...

    Continuous Damping Control (CDC)
    This vehicle may have a continuous damping control system called Autoride® or MagneRide™. With this feature, improved vehicle ride and handling is provided under a variety of passenger and loading ...

    Dual Tone Multi-Frequency (DTMF) Tones
    The Bluetooth system can send numbers and the numbers stored as name tags during a call. You can use this feature when calling a menu—driven phone system. Account numbers can also be stored for u ...