Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Exterior
    The Escalade EXT's styling closely resembles that of the regular Escalade. The headlights are incorporated into a single unit with rectangular parking lights and halogen fog lamps. The company's w ...

    Window Lockout
    (Window Lockout): This feature prevents the rear passenger windows from operating, except from the driver position. Press to activate the rear window lockout switch. The LED light comes ...

    USB Port
    For vehicles with a USB port, the following devices may be connected and controlled by the infotainment system. - iPods® - PlaysForSure Devices (PFD) - USB Drives - Zunes Not all iPods, PFDs ...