Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Weight of the Trailering Combination
    It is important that the combination of the tow vehicle and trailer does not exceed any of its weight ratings — GCWR, GVWR, RGAWR, Trailer Weight Rating or Tongue Weight. The only way to be sure i ...

    Chime Volume
    This allows the selection of the chime volume level. Press the MENU/SELECT knob when Chime Volume is highlighted. Turn the knob to select Normal or High. Press the knob to confirm and go back t ...

    Rear Vision Camera (RVC)
    If available, the Rear Vision Camera (RVC) system displays part of the scene behind the vehicle. The RVC system does not display pedestrians, bicyclists, animals, or any other object located outs ...