Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Heated Rear Seats
    The buttons are on the Rear Sear Audio (RSA) panel on the rear of the center console. Press or to heat the left outboard or right outboard seat cushion and to cycle through the temperature s ...

    Storing Memory Positions
    To save into memory: 1. Adjust the driver seat, outside mirrors, and the power steering column, if equipped, to the desired driving positions. 2. Press and hold “1” until two beeps sound. 3 ...

    Ultrasonic Parking Assist
    If available, the Ultrasonic Rear Parking Assist (URPA) system uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). WARNING The URPA system does n ...