Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac,
you are automatically enrolled in the
Roadside Servic ...
Engine Cover
Engine Cover (CTS)
To remove:
1. Remove the oil fill cap (A).
2. Raise the right front corner of
the engine cover (B) to release it
from the ball stud.
3. Pull the engine cover (B) forward
...
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance.
However, if a customer wishes to write or e-mail Cadillac, the letter should be
addressed to:
United States
Cadillac ...