Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Radio Menus
    Radio menus are available for AM and FM. Turn the MENU/SELECT knob to open the main radio menu for that frequency. ...

    Protecting Exterior Bright Metal Parts
    Regularly clean bright metal parts with water or chrome polish on chrome or stainless steel trim, if necessary. For aluminum, never use auto or chrome polish, steam, or caustic soap to clea ...

    REPLACE BATTERY IN REMOTE KEY
    This message displays when the battery in the Remote Keyless Entry (RKE) or keyless access transmitter needs to be replaced. To replace the battery, see “Battery Replacement” under Remote K ...