Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Back-Up Lamps
    To replace this bulb: 1. Open the liftgate. See Liftgate   for more information. 2. Remove the two screws from the taillamp assembly. 3. Pull the taillamp assembly rearward until the ...

    Bluetooth®
    The Bluetooth system allows users with a Bluetooth-enabled cell phone to make and receive hands-free calls using the vehicle audio system and controls. The Bluetooth-enabled cell phone must be pai ...

    Door Locks (Sedan and Wagon)
    WARNING! Unlocked doors can be dangerous. - Passengers, especially children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open i ...