Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Shifting Into Park
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    Starting the Vehicle with a Low Transmitter Battery
    If the transmitter battery is weak, the DIC may display NO REMOTE DETECTED when you try to start the vehicle. The REPLACE BATTERY IN REMOTE KEY message may also be displayed at this time. To star ...

    Connections
    OnStar Hands-Free Calling allows calls to be made and received from the vehicle. The vehicle can also be controlled from a cell phone through the OnStar RemoteLink mobile app. See www.onstar.com f ...