Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    If the Vehicle Is Stuck
    Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. See “Rocking Your Vehicle to Get It Out” later in this section. If the vehicle has a traction system ...

    Rear Vision Camera Location
    The camera is located above the license plate. The area displayed by the camera is limited and does not display objects that are close to either corner or under the bumper. The area displ ...

    Seat Position
    To adjust the seat: - Move the seat forward or rearward by moving the horizontal control forward or rearward. - Raise or lower the front or rear part of the seat cushion by moving the fr ...