Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Replacement Bulbs
    For replacement bulbs not listed here, contact your dealer. ...

    Manual Liftgate Operation
    To unlock the liftgate, press on the power door lock switch or press on the Remote Keyless Entry (RKE) transmittertwice, see Remote Keyless Entry (RKE) System Operation  . Press the touc ...

    Anti-theft Alarm System Message
    SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system. The vehicle may or may not restart so you may want to take the vehicle to your dealer ...