Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Tire Messages
    SERVICE TIRE MONITOR SYSTEM This message displays if there is a problem with the Tire Pressure Monitor System (TPMS). See Tire Pressure Monitor Operation for more information. TIRE LEARNING ACT ...

    Brakes
    This vehicle has disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound can come and g ...

    Driving on Hills
    Driving safely on hills requires good judgment and an understanding of what the vehicle can and cannot do. WARNING Many hills are simply too steep for any vehicle. Driving up hills can cause ...