Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Trip Odometer
    The trip odometer can show how far the vehicle has been driven since the trip odometer was last set to zero. For more information see “Trip Odometer” under Driver Information Center (DIC)  . ...

    Door Locks (Coupe)
    WARNING! Unlocked doors can be dangerous. - Passengers — especially children — can easily open the doors and fall out of a moving vehicle. When a door is locked it will not open. You incr ...

    Service Parts Identification Label
    This label, on the spare tire cover, has the following information: - Vehicle Identification Number (VIN). - Model designation. - Paint information. - Production options and special equipmen ...