Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Reclining Seatbacks
    WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job. The shoulder belt will not be against your body. ...

    Removing the Spare Tire and Tools
    To access the spare tire and tools: 1. Open the liftgate. See Liftgate . 2. Press on the bottom of the handle assembly to unlatch it and lift up on the handle. The prop rod locks into pl ...

    Control Buttons
    The knobs and buttons used to control the radio are: FM/AM: Press to choose between FM and AM. TUNE/TONE: Turn to search for stations.Press to enter the Tone menu. MENU/SELECT: Turn clockwi ...