Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Ride & Handling
Cadillac did a good job with the SRX's ride. It's firm enough that it doesn't
wallow or give you a weird floating sensation when moving down the road. It also
absorbs bumps and potholes well, espe ...
Airbag Readiness Light
This light shows if there is an
electrical problem with the airbag
system. The system check includes
the airbag sensor(s), passenger
sensing system, the pretensioners,
the airbag modules, th ...
Driving Characteristics and Towing Tips
WARNING
The driver can lose control when pulling a trailer if the correct equipment is
not used or the vehicle is not driven properly.
For example, if the trailer is too heavy, the brakes may not ...