Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Hood
    To open the hood: 1. Pull the handle with this symbol on it. It is located inside the vehicle to the lower left of the steering wheel. 2. Then go to the front of the vehicle and locate the sec ...

    Remote Start Heated and Ventilated Seats
    During a remote start, the heated or ventilated seats can be turned on automatically. They are canceled when the ignition is turned on. Press the button to use the heated or ventilated seats after ...

    If the On Indicator Is Lit for a Child Restraint
    If a child restraint has been installed and the on indicator is lit: 1. Turn the vehicle off. 2. Remove the child restraint from the vehicle. 3. Remove any additional items from the seat such ...