Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Liftgate
    WARNING Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. ...

    Starting Procedure
    1. With your foot off the accelerator pedal, turn the ignition key to START. If the vehicle has the keyless access system, push the ignition control knob in and rotate the knob to the START ...

    Exterior Lamp Controls
    The exterior lamp control is located on the instrument panel to the left of the steering column. It controls the following systems: - Headlamps - Taillamps - Parking Lamps - License Plat ...