Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the
vehicle will be resolved by your dealer's sales ...
Accepting or Declining a Call
When an incoming call is received, the infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
Turn the MENU/SELECT knob to “Answer” and press the MENU/ SELECT knob ...
Security Light
The immobilizer light should come on briefly as the engine is started.
If it does not come on, have the vehicle serviced by your dealer.
If the system is working normally, the indicator ligh ...