Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Vehicle Messages
    Messages displayed on the DIC indicate the status of the vehicle or some action may be needed to correct a condition. Multiple messages may appear one after another. The messages that do not requir ...

    XM Weather
    Press the Weather screen button to display the Current or Extended Forecast Weather. The Extended Forecast Weather screen displays five days of the forecasted weather at the vehicle’s current posit ...

    Voice Recognition
    The navigation system's voice recognition allows for hands-free operation of the navigation system, audio system, and OnStar (if equipped) features. Voice recognition can be used when the ignit ...