Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Battery Replacement
    Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See “REPLACE BATTERY IN REMOTE KEY” under Key and Lock Messages   for additional information. Notice: ...

    Instrument Cluster
    English Shown, Metric Similar English V-Series Shown, Metric and Manual Similar ...

    Portable Audio Devices
    This vehicle has an auxiliary input, located on the audio faceplate, and a USB port located on the instrument panel or in the center console. External devices such as iPod®, laptop computers, MP3 ...