Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Exterior Care
    Washing the Vehicle To preserve the vehicle's finish, wash it often and out of direct sunlight. Notice: Do not use petroleum based, acidic, or abrasive cleaning agents as they can damage the ve ...

    Hood
    To open the hood: 1. Pull the handle with this symbol on it. It is located inside the vehicle to the lower left of the steering wheel. 2. Then go to the front of the vehicle and locate the sec ...

    What to Do with Used Oil
    Used engine oil contains certain elements that can be unhealthy for your skin and could even cause cancer. Do not let used oil stay on your skin for very long. Clean your skin and nails with soap an ...