Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can com ...

    Dual Tone Multi-Frequency (DTMF) Tones
    The in—vehicle Bluetooth system can send numbers during a call. This is used when calling a menu—driven phone system. 1. Turn or press the MENU/ SELECT knob and select Enter Number. 2. Enter the ...

    Average Vehicle Speed
    The Average Vehicle Speed display shows the average speed of the vehicle in kilometers per hour (km/h) or miles per hour (mph). This average is calculated based on the various vehicle speeds recor ...