Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Low-Beam Headlamps/Daytime Running Lamps (DRL), High-Beam Headlamps (Base)
    1. From the back side of the headlamp assembly, remove the top cap to replace the low-beam headlamp/DRL bulb. 2. From the back side of the headlamp assembly, remove the bottom cap to repl ...

    Checking Coolant in the Intercooler System (CTS-V)
    The vehicle must be on a level surface when checking the coolant level. The super charged engine intercooler coolant fill neck is located in the engine compartment on the passenger side of ...

    Weight of the Trailer Tongue
    The tongue load (A) of any trailer is an important weight to measure because it affects the total gross weight of the vehicle. The Gross Vehicle Weight (GVW) includes the curb weight of the ...