Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Interior amenities
    Recaro performance driving seats are optional in the Cadillac CTS-V Coupe and provide excellent support for spirited driving. These 14-way adjustable performance seats include pneumatic bolster co ...

    Vehicles With a Navigation System
    An image appears on the navigation screen with the message “Check Surroundings for Safety” when the vehicle is shifted into R (Reverse). The navigation screen goes to the previous screen after app ...

    Auto Fan Speed
    This will allow you to select the automatic fan speed. This feature sets the climate control fan speed to maintain the interior temperature. Press the MENU/SELECT knob when Auto Fan Speed is highl ...