Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Cargo Cover
    For vehicles with the dual position cargo cover, it can be used to cover items in the cargo area of the vehicle. The shade can be set in two positions. It can be set in a halfway open (A) pos ...

    Heated and Ventilated Front Seats
    WARNING! If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. To reduce the risk of burns, people with such a condition shou ...

    Auto Door Unlock
    This allows selection of which of the doors will automatically unlock when the vehicle is shifted into P (Park). Press the MENU/SELECT knob when Auto Door Unlock is highlighted. Turn the knob to ...