Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Place a Call Using a Stored Number
    1. Push . System responds: “OnStar ready.”. 2. Say “Call <name tag>.”. System responds: “OK, calling <name tag>.” ...

    Muting a Call
    During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them. To mute a call, press and then say “Mute Call.” To cancel m ...

    Steering Wheel Adjustment
    To adjust the steering wheel: 1. Pull the lever down. 2. Move the steering wheel up or down. 3. Pull or push the steering wheel closer or away from you. 4. Pull the lever up to lock the stee ...