Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Collision Damage Repair (U.S. and Canada)
If the vehicle is involved in a collision and it is damaged, have the damage
repaired by a qualified technician using the proper equipment and quality
replacement parts. Poorly performed collision r ...
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overv ...
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by a
qualified technician using the proper
equipment and quality replacement
parts. Poorly performed col ...






