Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Erasing Speed Memory
    The cruise control set speed is erased from memory by pressing the button or if the ignition is turned off. ...

    Power Liftgate Operation
    On vehicles with a power liftgate, the switch is on the overhead console. The vehicle must be in P (Park) to use the power feature. The taillamps will flash and a chime will sound when the power li ...

    Sedan and Wagon Uplevel Model
    From the inside, for a front door pull the door handle. Pulling the door handle again unlatches the door. For a rear door use the door lock knob on the top of the door. ...