Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Doing Your Own Service Work
If the vehicle is a hybrid, see the hybrid supplement for more information.
WARNING
It can be dangerous to work on your vehicle if you do not have the proper knowledge,
service manual, tools, ...
Ride Control System Messages
SERVICE REAR AXLE
This message displays when there is a problem with the All-Wheel Drive (AWD)
System. See your dealer for service.
SERVICE STABILITRAK
This message displays if there is a pr ...
Sheet Metal Damage
If the vehicle is damaged and requires sheet metal repair or replacement, make
sure the body repair shop applies anti-corrosion material to parts repaired or replaced
to restore corrosion protecti ...