Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Setting the Power Liftgate Intermediate Mode
    To change the liftgate stop position: 1. Turn the liftgate switch to either the MAX, or the ¾ mode position and power open the liftgate. 2. Stop the liftgate movement at the desired hei ...

    Safety
    Standard safety items include four-wheel-disc, antilock brakes and a StabiliTrak electronic stability system. The system has rollover mitigation technology that senses imminent rollovers and appli ...

    Dolly Towing (Rear-Wheel-Drive Vehicles)
    Use the following procedure to dolly tow a rear-wheel-drive vehicle from the rear: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions. 2. Put the rear w ...