Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Driving on a Route
    When driving on a routed destination, the map screen automatically displays the next maneuver. The pop-up displays the next maneuver direction and the distance from it. When approximately 400 ...

    Total Weight on the Vehicle's Tires
    Inflate the vehicle's tires to the upper limit for cold tires. These numbers can be found on the Certification label or see Vehicle Load Limits. Do not go over the GVW limit for the vehicl ...

    Towing the Vehicle
    Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. ...