Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the
scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, ...
Battery Replacement
Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in
the DIC. See “REPLACE BATTERY IN REMOTE KEY” under Key and Lock Messages for additional information.
Notice: ...
Rear Compartment
Fuse Block
(CTS-V Coupe and
Sedan)
The rear compartment fuse block is
located on top of the battery, on the
right side of the trunk. The battery
access door must be removed to
access the fuse block.
The vehicle may not be equi ...