Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Before Driving
    The RSE is for rear seat passengers only. The driver cannot safely view the video screen while driving. In severe or extreme weather conditions the RSE system may not work until the temperature i ...

    Lock Sensor
    When all doors are closed and the ignition is off, the vehicle can be locked by pressing this area on the door handle. This feature will be available for several minutes after the vehicle has be ...

    Recording from MP3/WMA Discs or USB Storage Devices
    USB Host Support The USB connector uses the USB standards, 1.1 and 2.0. USB—Supported Devices - USB Flash Drives - Portable USB Hard Drives Recording to MEM Press REC, then select “Rec ...