Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Audio System
    When using the Bluetooth system, sound comes through the vehicle's front audio system speakers and overrides the audio system. Use the VOL/ knob during a call to change the volume level. The a ...

    Fuel Gauge
    When the ignition is on, the fuel gauge indicates how much fuel is left in the tank. An arrow on the fuel gauge indicates the side of the vehicle the fuel door is on. The FUEL LEVEL LOW me ...

    Express-Down/Up Windows
    Windows that have the express—down/up feature allow the windows to be lowered and raised fully without holding the window switch. Press the window switch fully and release it to activate the express ...