Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Total Weight on the Vehicle's Tires
    Be sure the vehicle's tires are inflated to the upper limit for cold tires. These numbers can be found on the Certification label or see Vehicle Load Limits for more information. Make sure not to go ...

    Maintenance Records
    After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipt ...

    Engine Speed Limiter
    This feature prevents the engine speed from reaching an unsafe level. If the level is too high, the throttle closes or limits the fuel supply until the engine speed returns to a safe level. ...