Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Keyless Locking
    If the vehicle has the keyless access system, this feature allows you to select whether the doors automatically lock during normal vehicle exit. When the vehicle is turned off and all doors become c ...

    Heated and Ventilated Seats
    The buttons are on the climate control panel. : Press to cool the entire seat. : Press to heat the seatback only. : Press to heat the seat and seatback. Press the desired button once for the ...

    Driver Side
    The removal of the underhood electrical center is required for the replacement of one of these bulbs: 1. Open the hood. See Hood. WARNING Liquids from environment or spillage and/or tools pla ...