Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Servicing the Airbag-Equipped Vehicle
    Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servici ...

    Interior
    The DTS can hold either five or six occupants, with a choice of front bucket seats or a front bench. Compared with the DeVille, the instrument panel has been lowered and moved forward. A new analo ...

    Remote Keyless Entry (RKE) System Operation
    The Remote Keyless Entry (RKE) transmitter functions will work up to 60m (195 ft) away from the vehicle. Keep in mind that other conditions, such as those previously stated, can impact the perfor ...