Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Reading Lamps
    There are reading lamps located on the overhead console and over the rear passenger doors. These lamps come on automatically when any door is opened. To manually turn the reading lamps on or off: ...

    SERVICE ALL WHEEL DRIVE
    This message displays if a problem occurs with the All-Wheel Drive (AWD) system. The vehicle will run in 2WD. This could be caused by: - An electronics problem - An AWD system oil overheat - ...

    Hitch Cover (without Dual Exhaust)
    The vehicle may have a hitch cover. To remove the hitch cover: 1. Turn the fasteners on the lower tabs 90 degrees counterclockwise. 2. Lift the lower edge of the cover about 45 degrees. 3. Pull t ...