Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Roadside Service (Mexico)
    As a new owner, your vehicle is automatically enrolled in the Roadside Assistance program. The services are available at no cost under the terms and conditions of the program. The Roadside Assista ...

    Passenger Safety Belt Reminder Light
    When the vehicle is started this light flashes and a chime may come on to remind the front passenger to fasten their safety belt. Then the light stays on solid until the belt is buckled. This ...

    Steering Wheel Adjustment
    Push the control up or down to tilt the steering wheel up or down. To set the memory position, see Vehicle Personalization  . ...