Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    CD/DVD Player
    The player can be used for CD, MP3, and as a DVD video player. Read this section for more information about DVD video. When playing an audio CD the rear seat operator can power on the RSE video scr ...

    Going & Stopping
    Don't let its 265-horsepower rating fool you: The base V-6 left me wanting. Displacing 3.0 liters, it's in the same direct-injection family as the 3.6-liter V-6 that adeptly moves several GM produ ...

    Headlamp High/Low-Beam Changer
    (Headlamp High/Low Beam Changer): To change the headlamps from low to high beam, push the lever toward the instrument panel. To return to low-beam headlamps, pull the multifunction lever toward y ...