Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Vehicle Speed Messages
    SELECTED SPEED LIMIT EXCEEDED This message is displayed when the vehicle speed is greater than the set speed. See "Speed Warning" under Driver Information Center (DIC). ...

    Starting the Vehicle with a Low Transmitter Battery
    Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See “Replace Battery In Remote Key” under Key and Lock Messages for additional information. If the trans ...

    Leaving the Vehicle with the Engine Running
    WARNING It can be dangerous to leave the vehicle with the engine running. The vehicle could move suddenly if the shift lever is not fully in P (Park) with the parking brake firmly set. And, ...