Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Vision Camera (RVC)
    The vehicle may have a rear vision camera system. Read this entire section before using it. The rear vision camera system is designed to help the driver when backing up by displaying a view o ...

    Interior
    Two rows of seats accommodate five occupants. Second-row seats fold forward to allow 54.3 cubic feet of cargo space. Folding the midgate creates an expanded, continuous load floor for the bed, but ...

    Power Assist Steps
    The vehicle may have power assist steps. To enable or disable the power assist steps push . The power assist steps automatically extend from beneath the vehicle on the side in which the door ha ...