Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Total Weight on the Vehicle's Tires
    Inflate the vehicle's tires to the upper limit for cold tires. These numbers can be found on the Certification label or see Vehicle Load Limits. Do not go over the GVW limit for the vehicl ...

    Vehicle Messages
    Messages displayed on the DIC indicate the status of the vehicle or some action may be needed to correct a condition. Multiple messages may appear one after another. The messages that do not requir ...

    Dolly Towing (Rear Wheels Off the Ground)
    Use the following procedure to dinghy tow a two-wheel-drive vehicle from the rear: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions. 2. Drive the rear w ...