Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Hill and Mountain Roads
    Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: Keep the vehicle serviced and in good shape. Che ...

    Playing a DVD
    DVD video does not display on the navigation screen unless the vehicle is in P (Park). It will operate on the rear seat entertainment screens while the vehicle is moving. The Rear Seat Entertainme ...

    Audio Output
    Audio from the DVD player or auxiliary inputs can be heard through the following possible sources: Wireless headphones Vehicle speakers Vehicle-wired headphone jacks on the RSA system, if th ...