Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    See also:

    SUSPENSION MODE TOUR (CTS-V ONLY)
    This message will be displayed when touring mode is selected using the Magnetic Ride Control button in the center of the instrument panel. See Magnetic Ride Control for more information. ...

    Overheated Engine Protection Operating Mode
    This operating mode allows the vehicle to be driven to a safe place in an emergency. Should a hot engine condition exist, an overheat protection mode which alternates firing groups of cylind ...

    Selective Ride Control
    The vehicle may have a ride control system called Selective Ride Control. The setting can be changed at any time. Based on road conditions, steering wheel angle, and the vehicle speed, the system au ...