Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    See also:

    Tips and Troubleshooting
    IR Sensor Inoperative: Check that the batteries are good in the remote control. Check that the remote Control IR Sensor is not blocked. Aim the remote control toward the IR Sensor being controlled ...

    Enhanced exterior
    Cadillac has applied its contemporary design vocabulary to the DTS, bringing the look in line with the rest of the marque's portfolio. The DTS is equipped with new front-end sheet metal, grille, f ...

    Battery Replacement
    To change the remote control batteries: 1. Slide the rear cover back on the remote control. 2. Replace the two batteries in the compartment. Make sure they are installed correctly using the diagra ...