Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    See also:

    Vehicle Identification Number (VIN)
    Vehicle Identification Number (VIN) This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside ...

    Key and Lock Messages
    NO REMOTE DETECTED This message displays when trying to start the vehicle if an RKE transmitter is not detected. The transmitter battery may be weak. See “Starting the Vehicle with a Low Trans ...

    Heated and Ventilated Seats
    The buttons are on the climate control panel. : Press to cool the entire seat. : Press to heat the seatback only. : Press to heat the seat and seatback. Press the desired button once for the ...