Towing the Vehicle

Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier.

Consult your dealer or a professional towing service if the disabled vehicle must be towed.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

To tow the vehicle behind another vehicle for recreational purposes, such as behind a motor home, see “Recreational Vehicle Towing” in this section.

    See also:

    Customer Assistance Offices (U.S. and Canada)
    Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cu ...

    Removing the Flat Tire and Installing the Spare Tire
    Take off the wheel cover or center cap, if the vehicle has one, to reach the wheel bolts. 1. Do a safety check before proceeding. See If a Tire Goes Flat for more information. 2. Turn the wheel ...

    Reporting Safety Defects to General Motors
    In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Divi ...