SERVICE ALL WHEEL DRIVE

This message displays if a problem occurs with the All-Wheel Drive (AWD) system. The vehicle will run in 2WD. This could be caused by:
- An electronics problem
- An AWD system oil overheat
- Worn out or overheated clutch plates
- Various electrical issues

If this message appears, stop as soon as possible and turn off the ignition for 30 seconds. Restart the vehicle and check for the message on the DIC display. If the message still displays or appears again when you begin driving, the system needs service. See your dealer right away.

    See also:

    Customer Assistance Offices (Mexico)
    To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from ...

    Engine Cooling System Messages
    Notice: If you drive the vehicle while the engine is overheating, severe engine damage may occur. If an overheat warning appears on the instrument panel cluster and/or DIC, stop the vehicle as soo ...

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service p ...