Disc Messages

DISC ERROR: If this message displays and/or the disc ejects, it could be for one of the following reasons:

- The radio system does not support the playlist format, the compressed audio format, or the data file format.

- It is very hot. When the temperature returns to normal, the disc should play.

- The road is very rough. When the road becomes smoother, the disc should play.

- The disc is dirty, scratched, wet, or upside down.

- The air is very humid. If so, wait about an hour and try again.

- There was a problem while burning the disc.

- The label is caught in the CD/DVD-A player.

If the disc is not playing correctly, for any other reason, try a known good disc.

If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem.

    See also:

    Magnetic Ride Control
    The V-Series reaches elite levels of road-holding performance, but also maintains the poise of a luxury car in "regular" driving conditions. The technical enabler of that dual-mode drivi ...

    Voice Pass-Thru
    Voice pass—thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. To access contacts ...

    Customer Assistance Offices (U.S. and Canada)
    Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cu ...