See also:

Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General Motors to supplement the warranty included with the new vehicle purchase. See your dealer for details. Customer ...

Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales ...

Exterior
Designed with a chiseled look, the four-door STS features what Cadillac says is a "faster profile" with "more rake" than the CTS. Cadillac styling touches include a wide airfoi ...