Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Protecting Exterior Bright Metal Parts
    Regularly clean bright metal parts with water or chrome polish on chrome or stainless steel trim, if necessary. For aluminum, never use auto or chrome polish, steam, or caustic soap to clean. A c ...

    Shuttle Service
    Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide shuttle service to get you to your destination with minimal interruption of your daily schedul ...

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service ...