Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Fuel
    Use of the recommended fuel is an important part of the proper maintenance of this vehicle. To help keep the engine clean and maintain optimum vehicle performance, we recommend the use of gasoline ...

    Hands-Free Calling
    1. Push . System responds: “OnStar ready.”. 2. Say “Dial.” System responds: “Please say the name or number to call.”. 3. Say the entire number without pausing, including a “1” and the area c ...

    Vehicle Overview
    Cadillac's Escalade ESV offers more room for those who find the Escalade, a full-size SUV, just a bit too small. Its wheelbase is 14 inches longer than the full-size Escalade, and its total length ...