Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Ignition Positions (Keyless Access)
    The ignition control knob can be turned to four different positions. To shift out of P (Park), the ignition must be in ON/RUN or ACC/ACCESSORY and the regular brake pedal must be applied. ...

    Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can c ...

    Adjusting the Equalizer (EQ)
    If the radio has this feature, the EQ can be adjusted between talk and manual. To choose an EQ setting: 1. Press the TUNE/TONE knob. 2. Select EQ. 3. Select Talk or Manual. 4. Press the Back ...