Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Tire Pressure
    If the vehicle is a hybrid, see the hybrid supplement for more information. Tires need the correct amount of air pressure to operate effectively. Notice: Neither tire underinflation nor overinflatio ...

    Weight of the Trailering Combination
    It is important that the combination of the tow vehicle and trailer does not exceed any of its weight ratings — GCWR, GVWR, RGAWR, Trailer Weight Rating or Tongue Weight. The only way to be sure i ...

    Dolly Towing (All-Wheel-Drive Vehicles)
    Notice: Towing an all-wheel-drive vehicle with all four wheels on the ground, or even with only two of its wheels on the ground, will damage drivetrain components. Do not tow an all-wheel-d ...