Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Coverage
    Services are provided up to 5 years/160 000 km(100,000mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permiss ...

    Underbody Maintenance
    Use plain water to flush dirt and debris from the vehicle's underbody. Your dealer or an underbody car washing system can do this. If not removed, rust and corrosion can develop. ...

    Checking Coolant in the Intercooler System (CTS-V)
    The vehicle must be on a level surface when checking the coolant level. The super charged engine intercooler coolant fill neck is located in the engine compartment on the passenger side of ...