Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Driving on Wet Roads
    Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and ...

    Traction – AA, A, B, C
    The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified g ...

    Vehicle Overview
    As with the previous-generation Escalade sport utility vehicle, Cadillac's 2007 redesign includes a long-wheelbase version called the Escalade ESV. Its wheelbase is 14 inches longer than the full- ...