Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Overview
    Cadillac unveiled the 2011 Cadillac CTS Coupe, the latest and most dramatic of the brand's series of new designs to reach production. Slated to arrive in Cadillac showrooms in the spring of 2010, ...

    Muting a Call
    During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them. To mute a call, press , and then say “Mute Call.” To cancel mute, ...

    Lower Anchor and Top Tether Anchor Locations
    Second Row — 60/40 (Lower Anchor): Seating positions with two lower anchors. (Top Tether Anchor): Seating positions with top tether anchors. For models with 60/40 second row seating, the rea ...