Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Vehicle Reminder Messages
    ICE POSSIBLE DRIVE WITH CARE This message displays when ice conditions are possible. ...

    Services Not Included in Roadside Assistance
    Roadside Assistance does not cover or reimburse services for the following: Events caused by fraud or bad faith by the driver. Vehicle immobilization situations due to a major force or unforesee ...

    What to Use
    When windshield washer fluid needs to be added, be sure to read the manufacturer's instructions before use. Use a fluid that has sufficient protection against freezing in an area where the tem ...