Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Key and Lock Messages
    REPLACE BATTERY IN REMOTE KEY This message displays if a Remote Keyless Entry (RKE) transmitter battery is low. The battery needs to be replaced in the transmitter. See “Battery Replacement” unde ...

    Other Navigation Services Available from OnStar
    OnStar eNav: Allows subscribers to send destinations from Google Maps and MapQuest.com to their Turn-by-Turn Navigation or screen-based navigation system. When ready, the directions will be downlo ...

    Exterior
    The Escalade EXT's styling closely resembles that of the regular Escalade. The headlights are incorporated into a single unit with rectangular parking lights and halogen fog lamps. The company's w ...