If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Ignition Positions
    The vehicle has an electronic keyless ignition with pushbutton start. Pressing the button cycles it through three modes, ACC/ACCESSORY, ON/RUN/START and STOPPING THE ENGINE/OFF. If the push ...

    Programming without a Recognized Transmitter
    United States owners are permitted to program a new transmitter to their vehicle when a recognized transmitter is not available. The Canadian immobilizer standard requires that Canadian own ...

    Compass
    The vehicle may have a compass in the Driver Information Center (DIC). ...