If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Exterior Lighting
    The exterior lamp control is located toward the end of the turn signal/lane change lever. : Turn the band with this symbol on it to operate the exterior lamps. The exterior lamp control h ...

    Child Restraint Systems
    (A) Rear-Facing Infant Seat A rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a ...

    Heated Mirrors
    The heated outside rearview mirrors turn on when the rear window defogger is on. (Rear Window Defogger): This button is on the climate control panel. See “Rear Window Defogger” under Dual Automa ...