If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Lamp Messages
    AFL (ADAPTIVE FORWARD LIGHTING) LAMPS NEED SERVICE This message displays when the Adaptive Forward Lighting (AFL) system is disabled and needs service. See your dealer. See Adaptive Forwa ...

    Vehicle Information Menu Items
    (Vehicle Information): Press to scroll through the following menu items: Oil Life Press the vehicle information button until OIL LIFE REMAINING displays. This display shows an estimate of the o ...

    CD/DVD Player
    The CD/DVD player can play CDs, DVD—As, MP3/WMA CDs, MP3/WMA DVDs, and DVD—Vs. The CD/DVD player will not play 8 cm(3 in) discs. Care of CDs and DVDs Sound quality can be reduced due to disc ...