If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Vehicle Speed Messages
    SELECTED SPEED LIMIT EXCEEDED This message is displayed when the vehicle speed is greater than the set speed. See "Speed Warning" under Driver Information Center (DIC). ...

    Rear Window Wiper/Washer
    The rear wiper controls are on the end of the windshield wiper lever. ON: Press the upper portion of the button for continuous rear window wipes. OFF: The rear wiper turns off when the butto ...

    Time Shifting (Radio with CD/DVD and MEM)
    The radio with MEM time shift feature can rewind 20 minutes of FM/AM content. While listening to the radio, the content from the current station is always being buffered. Press to pause the radio ...