If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Rear Vision Camera Location
    The camera is located above the license plate. The area displayed by the camera is limited and does not display objects that are close to either corner or under the bumper. The area displ ...

    Chemical Paint Spotting
    Airborne pollutants can fall upon and attack painted vehicle surfaces causing blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. ...

    Timer
    Can be used to measure time. For example, timing how long it takes to travel from one point to another. To access the timer, press the trip/fuel button until Timer 00:00:00 displays. To turn ...