If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Calling for Service
When calling Roadside Service,
have the following information
ready:
- Your name, home address, and
home telephone number.
- Telephone number of your
location.
- Location of the vehicle.
- ...
Off-Road Recovery
The vehicle's right wheels can drop off the edge of a road onto the shoulder
while driving. Follow these tips:
1. Ease off the accelerator and then, if there is nothing in the way, steer the ...
General Towing Information
Only use towing equipment that has been designed for the vehicle.
Contact your dealer or trailering dealer for assistance with preparing the
vehicle for towing a trailer.
See the following trai ...






