If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Turning the System On and Off
    The system can be disabled through the Driver Information Center (DIC). See “Parking Assist” under Driver Information Center (DIC) for more information. URPA defaults to the on setting each ti ...

    Owner Checks and Services
    At Each Fuel Stop - Check the engine oil level. See Engine Oil. Once a Month - Check the tire inflation pressures. See Tire Pressure. - Inspect the tires for wear. See Tire Inspection. - Chec ...

    Unable to Connect to OnStar Message
    If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Push to try the call again or try again after driving a few miles into ...