If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Engine Cooling System Messages
    ENGINE HOT A/C (AIR CONDITIONING) OFF This message displays when the engine coolant becomes hotter than the normal operating temperature. See Engine Coolant Temperature Gauge. To avoid add ...

    Steering Wheel Controls
    Some audio steering wheel controls could differ depending on the vehicle's options. Controls that can be adjusted at the steering wheel may include: SRCE (Source): Press to switch between ...

    Trunk (Sedan, Coupe)
    WARNING! Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or ...