If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Winter Tires
    Consider installing winter tires on the vehicle if frequent driving on snow or ice covered roads is expected. All season tires provide good overall performance on most surfaces, but they may ...

    Park Brake and P (Park) Mechanism Check
    WARNING! When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case ...

    Reverse Tilt Mirror
    This allows you to turn the reverse tilt mirror feature on or off. When on, both the driver and passenger mirrors will tilt downward when vehicle is shifted to R (Reverse) to improve visibility of t ...