If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Instrument Panel Fuse Block
    The instrument panel fuse block access door is located on the driver side edge of the instrument panel. Pull off the cover to access the fuse block. The vehicle may not be equipped with all of ...

    Body Component Lubrication
    Lubricate all key lock cylinders, hood hinges, liftgate hinges, and the steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean cloth ...

    Steering Wheel Controls
    If available, some audio controls can be adjusted at the steering wheel. : Press to go to the next favorite radio station, track on a CD, or folder on an iPod® or USB device. : Press to go to ...