If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    When the System Does Not Seem to Work Properly
    The rear vision camera system may not work properly or display a clear image if: - The RVC is turned off. See “Turning the Rear Vision Camera System On or Off” earlier in this section. - It ...

    Airbag System Messages
    SERVICE AIR BAG This message displays if there is a problem with the airbag system. Have your dealer inspect the system for problems. See Airbag Readiness Light   and Airbag System  ...

    Heated Mirrors
    The heated outside rearview mirrors turn on when the rear window defogger is on. (Rear Window Defogger): This button is on the climate control panel. See “Rear Window Defogger” under Dual Automa ...