If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Trip Odometer
    The trip odometer can show how far the vehicle has been driven since the trip odometer was last set to zero. For more information see “Trip Odometer” under Driver Information Center (DIC)  . ...

    Engine Heater
    The engine coolant heater, if available, can help in cold weather conditions at or below −18°C (0°F) for easier starting and better fuel economy during engine warm-up. Plug in the coolant h ...

    Multi-Band Antenna
    The antenna located on the roof of the vehicle is used for the OnStar, XM Satellite Radio Service System, and GPS (Global Positioning System), if the vehicle has these features. Keep the ant ...