If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Rear Vision Camera (RVC)
    If available, the RVC displays a view of the area behind the vehicle when the vehicle is shifted into R (Reverse). The display will appear on either the inside rearview mirror or navigation screen, ...

    Remote Keyless Entry (RKE) System Operation
    The Remote Keyless Entry (RKE) transmitter functions work up to 60m(195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyle ...

    Noise, Ride & Handling
    Road and wind noise are low, but you'll hear more adjacent traffic than I'd expect in a luxury crossover. The Lincoln MKX and GLK, to name a couple competitors, are superior in this regard. With ...