If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Language — English/Metric
    To change the language of the navigation screens or to change the navigation screens from English or metric, see Driver Information Center (DIC)   for more information. ...

    Emergency Trunk Release Handle
    Emergency Trunk Release Handle Notice: Do not use the emergency trunk release handle as a tie-down or anchor point when securing items in the trunk as it could damage the handle. The emerg ...

    Rear Compartment Fuse Block (CTS Coupe and Sedan)
    The rear compartment fuse block is located on top of the battery, on the right side of the trunk. The battery access door must be removed to access the fuse block. The vehicle may not be equi ...