If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Keyless Unlock
    If the vehicle has the keyless access system, this feature allows you to select which doors will automatically unlock when you approach the vehicle with the keyless access transmitter and ...

    Manual Fold and Tumble Feature
    Folding and Tumbling the Seat To fold and tumble the seat: 1. Make sure that there is nothing under, in front of, or on the seat. Notice: Folding a rear seat with the safety belts still fastened ma ...

    Air Quality Sensor
    For vehicles with an air quality sensor, the climate control system adjusts to limit some exhaust fumes from being pulled inside your vehicle. Press the AUTO button on the climate control t ...