If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Drunk Driving
    Death and injury associated with drinking and driving is a global tragedy. WARNING Drinking and then driving is very dangerous. Your reflexes, perceptions, attentiveness, and judgment can be ...

    Electrical System Overload
    The vehicle has fuses and circuit breakers to protect against an electrical system overload. When the current electrical load is too heavy, the circuit breaker opens and closes, protecting the ci ...

    Protecting Exterior Bright Metal Parts
    Regularly clean bright metal parts with water or chrome polish on chrome or stainless steel trim, if necessary. For aluminum, never use auto or chrome polish, steam, or caustic soap to clea ...