See also:

Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer ...

Safety
The CTS sedan performed well in crash tests conducted by the Insurance Institute for Highway Safety and the National Highway Traffic Safety Administration. It received the IIHS' 2012 Top Safety Pi ...

Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-05 ...